OUR BRAND STORY
Covae is operated by 7THCUP PTY LTD as a focused ecommerce store. The store is centered on ceramic mugs and cups, with product pages that explain size, materials, package contents, use, and care before checkout. Covae presents its policies in a calm, professional voice because customers should feel confident before placing an order.
OUR MISSION & VERTICAL FOCUS
Our mission is to make shopping for ceramic mugs and cups clear and practical. We keep the catalog narrow enough for customers to compare products by real details instead of browsing unrelated categories, and we align images, descriptions, shipping notes, return guidance, and support answers with the items actually offered on this website.
The Covae online storefront launched in 2026 to serve customers in the United States. We review listings before publication and keep product specifications, package contents, prices, availability, and customer policies current as the catalog changes.
OUR COMMITMENT TO YOU
We support customers with clear policies, official contact details, secure Shopify checkout, order tracking, and a 30-day return window for eligible items. If a customer has a question before purchase or needs help after delivery, our team can be reached at support@covae.shop during Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Before ordering, customers can use the listed dimensions, materials, package contents, and care details to decide whether an item suits their needs.
STORE INFORMATION
Legal Business Name: 7THCUP PTY LTDStore Name: Covae
ABN: 27 683 127 120
ACN: 683 127 120
Business Address: 20 Green Street, Narrabundah, ACT 2604, Australia
Email: support@covae.shop
Phone: +61 437 062 934