This Contact Us page lists the official customer service and business identity information for Covae so customers can verify who operates the store.
OUR IDENTITY
Legal Business Name: 7THCUP PTY LTDStore Name: Covae
Physical Business Address: 20 Green Street, Narrabundah, ACT 2604, Australia
ABN: 27 683 127 120
ACN: 683 127 120
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@covae.shopBusiness Phone Number: +61 437 062 934
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed.